7 Points that can help you make a wise selection when you choose your agency
1. Specialization
Be sure that you are aware of your agency's field of expertise.
2. Experience
A good agency will not only know how to respond to your requests, but will also respect your quality
criteria and will take the organizational culture of your enterprise into consideration.
3. Expertise and loyalty
Inquire about the turnover rate of personnel within the agency. Has your representative been on the job
for some time? How many customers does he or she serve in your field? Have some of them remained loyal
for a number of years?
4. Added value
Make contact with real recruitment professionals. These specialists perfectly understand the specific needs of your type of business and can bring you the people most suited for integration into your team.
5. Exclusivity
Obviously, an agency prefers to have an exclusivity clause. You, on the other hand, feel you would be likely to receive more rapid results by giving the same mandate to more than one agency. Exclusivity will however bring you peace of mind in knowing that only a trusted partner is privy to confidential information on your firm - and that only one partner will need to contact you, not several different ones. You will therefore have more time to dedicate to other projects of interest to your business.
6. Non-solicitation
Require total transparency and a code of ethics at every step of the process. Be sure that your agent is recruiting FOR you, instead of from you.
7. Reputation... by proxy
A good way to validate the reputation of your agency is to listen to the candidates they propose. Have they been warmly received? Do they consider the services of the agency to be professional?
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